Shipments
We are happy to inform you about the shipping process and our payment processing.
Shipping Process
If the goods are available, you should take into account a delivery time of approx. 4-8 working days. The delivery time results from the individual processing, delivery, (possible refinement - branding) as well as the transport of the goods ordered by you. With extra finishing (branding) the delivery time can be 2-3 weeks, depending on the time of ordering. Since our products are only loaded and shipped upright, delivery is carried out by our shipping partner. He will contact you by phone (usually a few hours or even days) prior to delivery to agree the delivery time with you.
Below you can find the estimated cost of shipping. The exact price will be calculated after entering your delivery address and adding all the products to your cart.
Spare parts can be shipped to the available countries in regisitration. Fridges and Freezers can be shipped to Germany, Austria, Switzerland, Netherlands, Belgium and Luxembourg. All other countries are free to collect the order at one of our warehouses.
Collection
Collection of the goods directly from our warehouse is possible free of charge. However, it must be stated in which warehouse the goods are located. Depending on the location, you can then pick up your products in Willich, Grevenbroich or Düsseldorf. You will receive a email in which warehouse you can collect your order. Our external warehouses can't sell directly. You need to have an order.
Warehouse Willich
Our warehouse in Willich, also our Headquarter:
Gastro-Cool Gmbh & Co. KG
Hans-Böckler-Str. 8
D-47877 Willich
GERMANY
Opening Hours for collection:
Monday 10:00am - 3:30pm
Tuesday 10:00am - 3:30pm
Wednesday 10:00am - 3:30pm
Thursday 10:00am - 3:30pm
Friday 9:00am - 2:00pm
External Warehouse
Our warehouse in Mönchengladbach :
Rhenus Freight Logistics
Krefelder Str. 845
D-41066 Mönchengladbach
GERMANY
Opening Hours for collection:
Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
External Warehouse
Our warehouse in Grevenbroich:
Gauder Logistik
Industriestraße 21
D-41516 Grevenbroich
GERMANY
Opening Hours for collection:
Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
External Warehouse
Our warehouse in Düsseldorf:
Heppner ABC-Logistik
Cuxhavener Str. 2-4
D-40221 Düsseldorf
GERMANY
Opening Hours for collection:
Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm